"The wildlife is literally walking past you, deer, cotis, monkeys!"
Kandi from United States
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"The grounds are beautiful so many varieties of plants, trees and flowers."
Jamilah P from United States
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"It was great for our young children and access to all the family club amenities."
Dale from United States
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Accommodation
Grand Riviera Princess offers 674 spacious rooms with contemporary designs. Select from multiple room categories including the Platinum and Laguna Villa Suite, featuring upscale amenities and exclusive services. Family Club Deluxe Junior Suites provide abundant space with options for direct pool access.
Dining
The hotel showcases a variety of culinary experiences with seven specialty restaurants and multiple buffet options. Guests can enjoy Mexican at La Hacienda, Italian at Mamma Mia, or grill-based cuisine at La Vaqueria. A daily theme is featured in the buffets to enhance the dining variety.
Location
Situated adjacent to picturesque beaches, Grand Riviera Princess is only 10 minutes from Playa del Carmen. The hotel is convenient for accessing major attractions like Tulum and Xcaret Park. Its prime location makes it a gateway to explore the vibrant culture and natural wonders of the Riviera Maya.
Family Amenities
The hotel is family-friendly, offering several children's activities and facilities. Kids can enjoy water sports, mini clubs, and a dedicated area in the Family Club with exclusive services. Special accommodations designed for families enhance the vacation experience.
Wellness
Grand Riviera Princess features a comprehensive spa with treatments inspired by ancient Mayan traditions. Guests can relax in the spa's extensive wellness facilities or unwind at the exclusive Platinum area with a private beach and pool. Aqua aerobic sessions are also available for those looking to stay active.
Highlights
Location: 10 minutes from Playa del Carmen
Rooms: 674 spacious rooms with diverse options
Dining: 7 specialty restaurants and varied buffets
Family amenities: Kids activities and mini clubs
Wellness: Comprehensive spa and wellness facilities
“Grand Riviera Princess presents a multifaceted experience, particularly suitable for families who want an all-inclusive stay with tailored amenities for children. The extensive grounds never feel crowded, encompassing a wide array of dining options and recreational facilities; however, the dining reservation system can be challenging, which I found to be a drawback amidst otherwise appealing features.”
Emma JohnsonEditor-in-Chief at Toresort
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Select your room type
Grand Riviera Princess offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Junior Suite
2 persons
605 sq. feet
1 King-size bed and 1 Sofa bed
Shower
Bathtub
room details
Deluxe Junior Suite Pool Access Only 13 years old
2 persons
605 sq. feet
1 King-size bed and 1 Sofa bed
Shower
Bathtub
room details
Laguna VIlla Suite Adults Only 18 years old
2 persons
700 sq. feet
1 King-size bed and 1 Sofa bed
Shower
Bathtub
room details
Suite Private Pool
2 persons
485 sq. feet
1 King-size bed
Shower
Private pool
room details
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Facilities
Grand Riviera Princess offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Great
8.0/10Review score
General
Smoking allowed in designated areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Sports & Fitness
Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Tennis court
Billiard tables
Darts
Table tennis
Archery
Sports trainer
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
Restaurant
Poolside snack bar
Snack bar
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Board games
Children's menu
Children's play area
Kids club
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services
Room features
Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
At Grand Riviera Princess, a remarkable culinary adventure awaits, featuring two exquisite buffet restaurants and an array of thematic dining options that span the globe. From tantalizing Mexican flavors to distinct Asian spices, every mealtime offers a new world of taste and atmosphere, perfect for indulging the senses.
Buffet Restaurant Green
International
Ambiance
Modern
Key Offerings
A vibrant buffet with an extensive selection, featuring live cooking stations and fresh, seasonal dishes. Perfect for leisurely breakfast or delightful dinner experiences with family and friends.
A diverse buffet showcasing international flavors, ideal for a relaxed meal. Guests can explore various culinary delights for breakfast and dinner while enjoying an inviting atmosphere.
Experience succulent grilled meats and classic BBQ dishes in a casual setting. Perfect for those looking to unwind with friends over hearty dinners.
Reservation
no
Daily from 18:00 - 23:00 (dinner)
Italian Restaurant Mama Mia
Italian
Ambiance
Modern, Romantic
Key Offerings
Savor authentic Italian dishes with a romantic touch. Signature pasta and pizza meals create a charming dining experience perfect for couples.
Reservation
no
Daily from 18:00 - 23:00 (dinner)
Snack Sunset Restaurant
International
Ambiance
Modern
Key Offerings
Casual and relaxed atmosphere serving tasty snacks and lighter meals throughout the day. Great spot to grab a quick bite before heading to the pool or beach.
Reservation
no
Daily from 07:00 - 10:30 (breakfast), 12:30 - 15:00 (lunch)
Snack Riviera Restaurant
International
Ambiance
Modern
Key Offerings
Ideal for casual dining, offering a variety of international snacks and light meals alongside refreshing drinks. Perfect after a day of sun and fun in the resort.
Reservation
no
Daily from 07:00 - 10:30 (breakfast), 12:30 - 15:00 (lunch)
Swiss Thematic Restaurant La Fondue
European
Ambiance
Family friendly, Modern
Key Offerings
Engage in a unique fondue dining experience that brings Swiss tradition to life. Ideal for family gatherings or a fun night out with friends.
Reservation
no
Daily from 18:00 - 23:00 (dinner)
Asiatic Restaurant Miso
Asian
Ambiance
Traditional
Key Offerings
Explore the rich flavors of Asian cuisine with dishes that celebrate vibrant spices and fresh ingredients, perfect for an exciting dinner experience.
Reservation
no
Daily from 18:00 - 23:00 (dinner)
Seafood Restaurant Las Olas
Seafood
Ambiance
Modern
Key Offerings
Indulge in the finest seafood delicacies, offering a selection of ocean-fresh dishes that will delight seafood enthusiasts. Perfect for a memorable dinner by the sea.
Reservation
no
Daily from 18:00 - 23:00 (dinner)
International Gourmet Restaurant Le Fleur
International
Ambiance
Modern, Romantic
Key Offerings
A luxurious dining experience featuring gourmet dishes inspired by global flavors and exceptional presentation, perfect for a special evening out.
Reservation
no
Daily from 18:00 - 23:00 (dinner)
Chill Out Restaurant
International
Ambiance
Modern
Key Offerings
A laid-back dining spot to relax and enjoy a variety of international dishes amidst a tranquil setting. Great for unwinding after a day of activities.
Reservation
no
Daily from 18:00 - 23:00 (dinner)
Mexican Restaurant La Hacienda
Mexican
Ambiance
Vibrant
Key Offerings
Discover the robust flavors of Mexico, complete with traditional favorites that tantalize the palate in a lively setting ideal for festive celebrations.
A popular beach known for its vibrant atmosphere, great for sunbathing and swimming.
Xcalacoco
25 minutes walking
This tranquil beach offers a peaceful environment, perfect for relaxation and beachcombing.
Church of Guadalupe
45 minutes walking
An iconic church featuring exquisite architecture and a stunning view from its hilltop location.
El Camaleon Golf Course
20 minutes walking
A championship golf course designed by Greg Norman, offering a challenging experience amid beautiful scenery.
Snorkeling at Punta Bete
15 minutes driving
Thrilling snorkeling adventures where you can see vibrant marine life. Rentals are available nearby.
Fitness Classes at Yoga Studio
5 minutes driving
Relaxation-focused yoga classes are located just a short drive away, enhancing your wellness experience.
La Brasserie
15 minutes walking
A charming bistro offering French cuisine, with insider specialties like coq au vin and a cozy atmosphere.
Oka - Sushi Bar
15 minutes walking
A vibrant sushi bar known for its fresh rolls and lively vibe, ideal for a casual dining experience.
Restaurante Skylights
13 minutes walking
A rooftop dining spot offering stunning views, complemented by a menu of local seafood delicacies.
Coco Bongo
15 minutes driving
A world-famous nightclub offering spectacular shows and live performances, perfect for a night out.
Playa Publica 88
40 minutes walking
An all-ages beach area hosting live music events and local art showcases, great for family entertainment.
Getting around
City Centre
Playa del Carmen10 min
·
4.0
mi
Airports
Aeropuerto de Playa del Carmen (PCM)16 min
·
6.3
mi
Cozumel (CZM)63 min
·
25.8
mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
The hotel Grand Riviera Princess serves a full breakfast for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Spanish
Year renovated:
2007
Number of rooms:
611
Former name
grand riviera princess all suites & spa resort
Reviews and Ratings
Feedback about Grand Riviera Princess from previous guests about their experience
Review score
Based on 3390 verified reviews
7.7/10
Very good
69%
Recommend
Breakfast
4.6/10
Cleanliness
8.4/10
Comfort
8.4/10
Facilities
8.0/10
Free Wi-Fi
7.3/10
Location
8.2/10
Paid Wi-Fi
4.9/10
Staff
8.4/10
Value for money
7.8/10
Pros
Large pools
Friendly staff
Variety in food
Spa ambiance
Clean facilities
Cons
Uncomfortable chairs
Guest reviews
based on 1167 reviews
7.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Grand Riviera Princess
What time of year is ideal for a beach getaway at Grand Riviera Princess?
15 March 2024
The Grand Riviera Princess offers a wonderful beach experience year-round. If you prefer hotter weather, consider the summer months, especially July or August. For a busier atmosphere, January or February is your best bet.
Are alcoholic beverages part of the all-inclusive package?
20 March 2024
Yes, all guests can enjoy a selection of alcoholic drinks as part of the all-inclusive plan.
What accommodations are best suited for guests with mobility challenges?
25 April 2024
For those with mobility issues, the Platinum Suite is recommended, as it is close to the beach. Alternatively, the Junior Suite Deluxe is located near the lobby. Be sure to specify a first-floor room when booking.
Can you detail the dining options available with the all-inclusive plan?
30 April 2024
The all-inclusive package includes access to two international buffets, seven à la carte restaurants featuring diverse cuisines-such as Italian, Mexican, Asian, and more-and there are nine bars available, including swim-up bars.
What entertainment options can guests expect during their stay?
5 May 2024
Guests can look forward to a variety of daily and nightly entertainment programs throughout their stay at Grand Riviera Princess.
Is there reliable transportation available from Cancun airport?
10 May 2024
Yes, transportation options from Cancun airport are available, with recommendations for trusted services such as Best Day Transport.
Can I arrange to have special celebrations for an anniversary during my visit?
15 June 2024
Absolutely! Special arrangements can be made for anniversary celebrations. Guests are encouraged to indicate any requests in their booking and reach out to the Concierge for additional services.
What is encompassed in the all-inclusive offerings?
20 June 2024
The all-inclusive plan covers meals, drinks, entertainment options, and various activities available at the hotel.
Are there any restrictions on what guests can wear in the restaurant?
25 June 2024
Guests are welcome to wear casual attire such as shirts and shoes, though swimwear and flip-flops are not permitted in the buffet or dining areas.
Is it possible to receive a day pass for the hotel facilities?
30 July 2024
Yes, day passes can be purchased, allowing access to various hotel facilities for guests who want to enjoy the amenities without staying overnight.
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